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INFO & FAQ

shipping
We ship our products via FedEx Ground. Those living
on the East Coast should expect their orders within
2 to 5 business days; on the west coast 5 to 10 days.
* gift certificates & keychains are sent via USPS First Class Mail.

gifts
IF MAILING DIRECTLY TO YOUR RECIPIENT, ENTER THEIR NAME AS THE CONTACT SO THE SHIPPING ADDRESS READS CORRECTLY. ENTER YOUR EMAIL SO THAT THE ORDER RECEIPT WILL GO TO YOU.
In the notes to seller, tell us the "to" & "from" and we can include a short message to send along with your items.

returns
If your item(s) arrived broken or damaged, or the wrong size
was ordered, please contact us at weheartphilly@yahoo.com
for information on returns/exchanges. Please include your
transaction or invoice id.

contact
email: weheartphilly@yahoo.com
facebook: weheartphilly.com
twitter: weheartphilly

shop in-store
Customers in Philadelphia can also find many of our weheartphilly
items at our shops Open House and Verde, located at 107 and 108
South 13th Street.