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INFO & FAQ

shipping
We ship our products via FedEx Ground. Those living
on the East Coast should expect their orders within
2 to 5 business days; on the west coast 5 to 10 days.
* gift certificates & keychains are sent via USPS First Class Mail.

gifts
If your order is a gift and you are having it shipped
directly to the recipient you may leave additional info
(to/from; a short message) in the "note to seller" section
of the PayPal checkout. If no additional info is provided
your order will ship exactly as placed.

returns
If your item(s) arrived broken or damaged, or the wrong size
was ordered, please contact us at weheartphilly@yahoo.com
for information on returns/exchanges. Please include your
transaction or invoice id.

contact
email: weheartphilly@yahoo.com
facebook: weheartphilly.com
twitter: weheartphilly

shop in-store
Customers in Philadelphia can also find many of our weheartphilly
items at our shops Open House and Verde, located at 107 and 108
South 13th Street.